#Rooms to go sofa plus

Spoke to a manager named Danny (?I think that’s what he said his name was?) at the warehouse and he said he could have it delivered Saturday. So now my son doesn’t have a mattress to sleep on for the next week because Rooms To Go didn’t check to make sure that the product they are loading on the truck for delivery is good to go to the customer. It’s very upsetting that Rooms To Go isn’t trying harder to make this right.

#Rooms to go sofa plus

We are celebrating our kids birthdays this Saturday out of town so this isn’t even an option for us, plus we paid for delivery. We also called up the 1 800 number and they told us the earliest that they could deliver a new mattress was on Wednesday July 24, 2019, or the other option was that we could drive to there warehouse (where ever that is) and pick a mattress up on Saturday Jon our dime. Now I have one kid with no mattress to sleep on.Ĭalled up Rooms to Go in Wilmington NC and one of the Managers Dustin Cummins (Or Cummings) said he would try to do what he could to get this fixed as soon as possible. When you push on it you can tell the springs on the inside are all messed up. Flipped the mattress over and it was bulging on that side too. All the furniture looked great except for one of the mattresses. Our order was delivered on July 18, 2019. Ordered furniture for our boys bedrooms from the Rooms To Go in Wilmington NC on June 28, 2019.